The old system was replaced with an easy-to-use Once
Fragmentation of old reporting systems and variable recording methods between different locations were a source of anguish to Panu Ahonkivi employed at the energy plant Porin Energia. A considerable amount of time was spent while switching between Excel worksheets, and still the data provided by them was not accurate enough. The biggest problem was data fragmentation: a lot of time was spent in compilation of data.
“We decided to replace the old system with Protacon Once, since it seemed to be the best finished product available that suited our needs. Once provides us real-time data, which, in turn, helps us plan fuel acquisitions. Once provides cost information about different fuel options particularly regarding our own fuel reserves. This information is worth the money for us”, Ahonkivi explains.
“I also have positive feelings about the project. Now it seems that we are genuinely heading forward. We will get rid of Excel worksheets and separate computing”, says development engineer Tiia Niemi and continues: “The pre-analysis step was useful in many ways clarifying my own thoughts on what we are really doing here.”
The project progresses when information flows
During the acquisition and introduction steps of the Once system, things progressed smoothly and systematically. The customer’s practice, reporting procedures and other needs were identified during the exploratory stage. Good communication between the customer and the implementer is essential for success. Protacon’s project manager Kimmo Helkala praises the personnel of Porin Energia for their meticulous and devoted approach to the project.
“Cooperation with Panu and the other people involved in the project has been extremely smooth. Panu was active and committed to pushing the project forward. The entire team did their ”homework” carefully and in this way we received information that enabled efficient work and provision of more advanced solutions. The customer had a good understanding of their own systems and processes and we got immediately to the point during workshops”, he recalls thankfully.
Ahonkivi is also satisfied with the progress.
“Protacon’s people asked the right questions that we had not come to think of previously. They had a broad vision of the subject matter. We learnt how the same things had been taken care of elsewhere. Based on this, we can consider things more profoundly even by ourselves”, Ahonkivi explains.
“It was also nice that there were no personnel changes at any stage, but the project was brought to the end with the people we were used to”, Niemi says.
Mutual commitment has shown in a smooth progress throughout the project. At Porin Energia, they have been satisfied with having been kept informed of the situation at all times and that Protacon has suggested proven practices for various situations.
“The introduction of the system has proceeded surprisingly well and people have rapidly got started with it. We received training in basic functions and different reporting features. Once is really easy to use. I am particularly satisfied with the fact that all necessary information, starting from moisture analyses, is now available in one place”, Ahonkivi summarises.
According to Niemi, the best thing is that understanding the whole picture is now easier.
“Along with the process, we have also slightly changed our internal organisation of work in order to be able to better follow the big picture.”
Protacon’s people asked the right questions that we had not come to think of previously. They had a broad vision of the subject matter. We learnt how the same things had been taken care of elsewhere. Based on this, we can consider things more profoundly even by ourselves.
Panu Ahonkivi, Acquisition Project Manager,
Pori Energia Oy