“With the introduction of the Protacon Once® system, we achieved significant time savings through real-time load monitoring and invoicing.”
Gasum is a Nordic energy company and gas sector expert. The company imports natural gas to Finland and promotes the circular economy by processing waste and producing biogas and recycled fertiliser products in Finland and Sweden. The company provides energy for power and heat production, industry and road and marine transport. Gasum is the leading biogas supplier in the Nordic countries. The company has a gas filling station network that also serves heavy-duty vehicles. The Gasum group employs approximately 400 people in Finland, Norway and Sweden. The company’s turnover was 925 million euros in 2017. Gasum is 100% owned by the state of Finland.
”We had a need to bring visibility to our day-to-day plant operations and improve activities related to mass flows running through the plant. In autumn 2017, we started a pilot stage with Protacon at one of our plants to solve these needs and then continued to the overall implementation. During 2018, Protacon Once® was already launched at all of our plants in Finland. We use the system to manage our entire circular economy supply chain from waste load reception to fertiliser deliveries and related reporting.
Significant time saving and load optimisation
Our main need was to automate the invoicing procedure of incoming waste loads; however, it was equally important to be able to monitor loads in real-time, separately for each plant.
Automated monitoring of the Protacon Once® system now enables us to see the current input level of each plant and monitor input entities and storage situation over a desired time range without burdening the plant personnel. It is possible to influence the input amount and storage situation of the plant almost in real-time, and we can now optimise waste loads notably better than before in our plant network. The real-time monitoring of the Protacon Once® system now enables us to see whether the number of incoming waste loads is adequate in relation to the production requirement.
”The greatest benefit comes from automated invoicing”
Now, the weighing scale directly informs the Protacon Once® system of the tonnage and the type of waste material that a particular customer has delivered. Once a month, Protacon Once® automatically sends the information on customer-specific total loads and related contracts to our invoicing unit. Creating a customer invoice only takes a few clicks, whereas in the past, invoicing could take a week from our work time each month. Today, it is completed in about two days, which means significant savings.
We can also use the customer portal of the system, which offers an easy way of sharing information with our partners and customers. This has reduced the need of monthly reporting by about one person-day per month, since our customers have their own access codes to the system allowing them to view real-time load reports by themselves. Previously, we sent load reports to them manually once a month according to plant-specific weighing scale reports.
”Cooperation with Protacon has been really seamless and flexible”
Part of our personnel was already familiar with Protacon, and through them we had heard about the good experiences that others had had with them. Our cooperation has also been really seamless and flexible. Work of both parties becomes easier when all things are discussed proactively face-to-face. A thorough analysis of our daily routines was really important and Protacon clearly wanted to find our pain points. It was certainly worth the effort.
The project proceeded really smoothly within the projected schedule, and budgets were not exceeded either. At the biggest corner points, we met face-to-face, but thanks to the proactive procedure, there was no room for any major problems to develop. We had several development projects going on at the same time, to which Protacon was very considerate and they also discussed with the other system suppliers.
In concrete terms, our cooperation has so far included, for example, Protacon Once® user interface and introduction of the system at all of our plants, integration of the Protacon Once® system into our invoicing system, introduction of the customer portal and partly also Once Mobile, which we are currently launching. With the mobile system, the drivers can themselves record loads into the scale system via a mobile phone and no longer need to reach out to the scale terminal from the truck window. We are looking forward to continuing cooperation with Protacon; we have already analysed together our future development needs.”
Creating a customer invoice only takes a few clicks, whereas in the past, invoicing could take a week from our work time each month. Today, it is completed in about two days, which means significant savings.
Production Planning Manager, Gasum