We help you solve your problems
Protacon’s support and administration services free up resources from problem solving to allow time for creativity and productive work. We help you and your employees to focus on tasks that are important for competitiveness.
Our Customer Care provides continuous service from a single source in problem situations and change needs. We serve users via email, phone or through live chat, according to the contract.
Our support and administration services
- Service Desk
- HelpDesk for end users
- Issue tracking system (ITS) and customer messaging
- Deployment of systems
- Local support
- Remote connection service
Our support service reporting improves the predictability of our customers’ business systems, budgeting and monitoring. Every day, we provide support and administration service for hundreds of companies, 10,000 main users and systems that are used by all Finnish people.