Digitalisation is a change where traditional ways of operation are reformed to move into a new world. At the same time, completely new services and operating models are created in production, logistics, product development, marketing and customer service.

Impacts of digitalisation on business and working life

Digitalisation is a new order of the society, economy and work that will quickly change our everyday life when entering the 2020s. Digitalisation means that information and services are available almost anywhere and at any time.

Digitalisation accelerates, automates and changes traditional ways of producing and consuming services. Some practical examples of digitalisation include social media, bank services on mobile phones, gamification, travel booking, etc.

Digitalisation transforms the market and opens up new business opportunities. Digitalisation also involves threats, which must be considered in business management.

Impacts of digitalisation on the individual and on society

Digitalisation transforms work roles. The nature and valuing of administrative work change.

Part of traditional craft trades also deform. The individual and society must focus more and more on situational awareness and upgrading of skills.

Download our digitalisation guide for business managers:


Digitalisation guide

What steps are required in the implementation of a digital service?

Industry 4.0 from the eyes of a Myth breaker

If the first industrial revolution was concerned with water and steam, the second one with electricity and the third one with automation, are we now on the threshold of the next industrial revolution?

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How do you recognise genuine digital transformation?

While the consumption of printed newspapers will change to digital form over the years, the Uber and Pokémon phenomena influence entire lines of businesses collecting billions of euros in new pockets over a few months’ cycle.

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Seamless business processes with a data exchange layer

More and more often, companies use cloud services, software applications and combinations of these from several different suppliers.

Now, there is a need to connect users, applications and devices – easily and quickly.

Read how to automate service chains

More sales with self-checkouts

At the KoneAgria exhibition organised in Jyväskylä Paviljonki, self-service cashiers were used for the first time in a large event.

Before this, self-checkouts have been taken into use in vehicle inspection stations, for example, where they have increased sales as much as by 15%.

Find out how self-checkout machine increases sales

How to get started?

Service design ensures the right first steps. Initial costs in the design and implementation stage are low thanks to well thought-through entities and services. Read more about service design, pre-defined services, or contact us.

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Our digital cloud services

Muster – vehicle inspection system

Muster is the fastest vehicle inspection

Read more on the Muster pages

KuPi – an online maintenance manager

KuPi is an easy-to-use, device-independent and cost-efficient solution for maintenance. KuPi is specifically designed for small and medium-sized thermal and water plants and maintenance companies.

Read more about KuPi

IPa – integration bus as a service

Protacon’s Enterprise Service Bus (IPa) is a cost-efficient integration platform enabling faster integration of information systems compared to traditional methods.

Read more about IPa

Once – fuel administration system

The Once system offers remarkable benefits and streamlines the management and reporting of energy production and fuel deliveries. Once helps to fully utilise all important information produced in the fuel supply chain enabling more precise calculation of fuel efficiency rates, as well as comparison of costs.

Read more about Once