Digitalisation is a new order of the society, economy and work that will quickly change our everyday life when entering the 2020s. Digitalisation means that information and services are available almost anywhere and at any time.
Digitalisation accelerates, automates and changes traditional ways of producing and consuming services. Some practical examples of digitalisation include social media, bank services on mobile phones, gamification, travel booking, etc.
Digitalisation transforms the market and opens up new business opportunities. Digitalisation also involves threats, which must be considered in business management.